WhatsApp

Connect Meta WhatsApp Business Cloud to an agent. Aleph uses the official Cloud API with HTTPS webhooks — not unofficial QR / Baileys clients.

Connect

  1. Create a Meta Business app with WhatsApp and copy the access token, app secret, phone number ID, and a verify token you choose.
  2. On the agent's Channels page, choose Connect WhatsApp and paste those values.
  3. Set the Meta webhook callback URL to the returned webhook URL and subscribe to messages.

Inbound chats map one Aleph conversation per WhatsApp user ID.